FAQ
Frequently asked questions.
Everything about how Sakha works, keeps your data private, and differs from the tools you already use.
Sakha is your company's always-on knowledge base, living in Slack. It learns your policies, processes, tools, and culture, then answers anyone's question instantly with a sourced answer, all day, whether or not you're hiring. It's active, not a passive search box: it captures knowledge from your Slack automatically so nobody maintains a wiki, and keeps answers current. And when someone new joins, it onboards them automatically too.
No. Onboarding is one thing Sakha does. The rest of the time it's your team's knowledge base in Slack, answering the everyday questions ('what's our PTO policy', 'who owns deploys', 'how do I expense this') that get asked whether or not anyone new just joined. It also captures new knowledge from your Slack automatically, so it keeps itself current.
About 10 minutes. Connect Sakha to Slack with one-click OAuth, upload your docs or bulk-import from Google Drive or Notion, pick or build an onboarding flow, and add your first hire. No engineering work, no implementation fees, no consultants.
Yes. Your knowledge base is isolated per workspace with row-level security, encrypted in transit and at rest, and never used to train AI models. Only your team can query your data, and admins control exactly what Sakha ingests.
Slack is the home base. For knowledge ingestion, Sakha connects to Google Drive and Notion today, with Confluence, GitHub, and more on the roadmap. New hires never need to learn a new portal: everything happens in Slack.
Flat platform pricing, not per-seat. Starter at $299/mo is your always-on knowledge base in Slack for up to 50 people, with 5 onboardings included each month. Growth at $499/mo adds contract review, AI policy tools, Drive and Notion ingestion, and analytics for up to 150 people. Custom covers 150+ employees with SSO, HRIS, and a dedicated success manager.
It says so honestly and flags the question as a knowledge gap instead of inventing an answer. Gap detection is built in: when multiple people ask about something undocumented, Sakha surfaces it so you can fill the gap once and answer it forever.
Yes. Onboarding flows are fully customizable per role, department, and seniority. An engineer's Day 1 looks different from a designer's, and Sakha delivers each one automatically with progress tracking for managers.
Yes. You can upgrade from Starter to Growth anytime from your billing settings and only pay the prorated difference for the rest of the billing period. When you pass 150 people or need SSO, HRIS, or a white-label Slack bot, we move you to a Custom plan tailored to your team.